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Kaye Putnam

Kaye Putnam

Head of Marketing & Brand Strategy

Kaye leads marketing and brand strategy initiatives at Freewyld Foundry, helping share the company's mission with the world while driving direct booking strategies for STR operators.

Areas of Expertise

Brand StrategyDirect Booking MarketingEmail MarketingContent StrategyInfluencer Marketing

Credentials

  • Head of Marketing at Freewyld Foundry
  • Psychology-driven brand strategist
  • Direct booking optimization expert
  • Email marketing specialist for STR operators
  • Frequent co-host on Get Paid for Your Pad podcast

About Kaye Putnam

Kaye Putnam is the Head of Marketing and Brand Strategy at Freewyld and Freewyld Foundry, where she leads initiatives to increase brand awareness and help STR operators build direct booking engines that reduce dependence on OTAs.

Psychology-Driven Brand Strategy

Kaye brings a unique perspective to marketing in the short-term rental industry. Her approach combines psychology-driven brand strategy with practical marketing tactics that deliver measurable results. She understands that successful STR marketing isn’t just about visibility, it’s about creating emotional connections with potential guests that turn browsers into bookers.

Direct Booking Expertise

One of Kaye’s core focuses is helping STR operators build sustainable direct booking channels. Her strategies include:

  • Email Marketing Systems: Building lists and nurture sequences converting lookers into bookers
  • Content Strategy: Showcasing property experiences in compelling ways
  • Influencer Partnerships: Leveraging creator relationships to drive awareness and bookings
  • Brand Positioning: Differentiating properties in crowded markets

Marketing Innovation at Freewyld

At Freewyld (the luxury STR brand), Kaye has implemented marketing strategies that have helped make it a top-performing property. Her hands-on experience operating and marketing actual STR properties gives her practical insight into what works in the real world.

STR Marketing Education

Kaye regularly shares her expertise on the Get Paid for Your Pad podcast, covering topics including:

  • Email Marketing for STRs: Running successful micro-influencer campaigns that generate ROI
  • Brand Building: Creating brand identity that attracts ideal guests
  • Direct Booking Optimization: Converting OTA guests into direct bookers

Philosophy on STR Marketing

Kaye believes that the most successful STR operators treat their properties as brands, not just listings. Her approach emphasizes:

“Direct bookings aren’t just about saving on OTA fees, they’re about building a relationship with your guests that turns one-time visitors into lifelong fans.”

Background

Before joining Freewyld Foundry, Kaye built her reputation as a psychology-driven brand strategist, working with entrepreneurs and businesses to clarify their brand positioning and messaging. She brings this expertise to the STR industry, helping operators stand out in an increasingly competitive market.

Her work combines creative marketing thinking with data-driven decision making, ensuring that marketing investments deliver measurable returns.

When not developing marketing strategies, Kaye enjoys exploring unique hospitality experiences and staying current with the latest trends in digital marketing and consumer psychology.

Podcast Episodes

34 episodes
How to Turn Your Team Into an Owner Acquisition Engine
Episode 707 Mar 20, 2026

How to Turn Your Team Into an Owner Acquisition Engine

Annie Holcombe shares why trust beats price in owner acquisition, how to turn your entire team into brand ambassadors, and why telling owners hard truths upfront closes more deals than overpromising.

AI & Hospitality
Episode 705 Mar 13, 2026

AI & Hospitality

Ela Mezhiborsky shares how a Christmas Eve police raid on her STR property revealed a four-month fraud pattern and $20,000 in losses. Now, as AI makes fraud tools accessible to amateur criminals, she explains why traditional gut-feeling screening has become dangerous and which objective data points still protect operators.

AI Gives STR Hosts Unfair Advantage Over Competition
Episode 699 Feb 13, 2026

AI Gives STR Hosts Unfair Advantage Over Competition

The future of Airbnb is AI-powered. Learn how to integrate artificial intelligence into your operations to move faster, make smarter decisions, and scale efficiently.

What 4.9-Rated Properties Do Differently (Based on Real Guest Reviews)
Episode 693 Jan 23, 2026

What 4.9-Rated Properties Do Differently (Based on Real Guest Reviews)

In this episode of Get Paid For Your Pad, Kaye Putnam (Head of Marketing at Freewyld and Freewyld Foundry) sits down with Eric Moeller, CEO of Freewyld and Freewyld Foundry, to break down what separates 4.9-star portfolios from the rest of the market. After Brian Chesky announced at the Airbnb Host Summit that the platform is moving toward incentivizing high-rated professional hosts and devaluing operators below 4.9, the stakes have never been higher. If you are an STR operator who wants to scale without sacrificing guest experience, earn higher ratings across a large portfolio, and understand exactly what drives five-star reviews at scale, this episode is essential. Kaye analyzed hundreds of 4.9-rated Airbnb listings to identify the four core attributes guests consistently call out after their stay. Eric shares real examples from Freewyld, their RPM clients managing hundreds of properties at 4.97, and the systems that make unreasonable hospitality scalable.

From Hurricane Loss to 70 Rentals: Scaling STR Business
Episode 689 Jan 9, 2026

From Hurricane Loss to 70 Rentals: Scaling STR Business

In this episode of Get Paid For Your Pad, Kaye Putnam (Head of Marketing at Freewyld and Freewyld Foundry) sits down with Joe Prillaman, co-founder of Host Help, to unpack how a sudden hurricane wiped out nearly one-third of his STR portfolio in just two weeks, and why that crisis became the catalyst for scaling a professional short-term rental management company to nearly 70 properties. Joe shares the real story behind losing properties, facing fixed mortgages and team overhead, and making the hard decision to pivot from self-managing his own portfolio to managing homes for other owners. This conversation dives into the operational, emotional, and strategic realities of scaling an STR management business under pressure, without sacrificing quality, reviews, or long-term vision. If you are an STR operator or property manager navigating growth, team expansion, operational complexity, or unexpected disruptions, this episode offers practical insight into what actually breaks as portfolios scale, and what systems matter most to rebuild stronger.

Scaling to 100+ STR Units Without Compromising Quality
Episode 687 Jan 2, 2026

Scaling to 100+ STR Units Without Compromising Quality

In this episode of Get Paid For Your Pad, Kaye Putnam (Head of Marketing at Freewyld and Freewyld Foundry) sits down with Troy Daily, CEO of Elevated Stays, to unpack what it actually takes to scale a short-term rental portfolio past 100 units without losing quality, control, or brand integrity. Operating in a highly seasonal market like Traverse City, Troy shares the operational decisions, leadership shifts, and system investments behind his growth from a small portfolio to managing more than 100 STR units. If you are an STR operator scaling quickly or planning to grow beyond 20, 50, or even 100 units, this episode is essential. Troy walks through the real challenges of growth: hiring the right people, building operational structure, maintaining quality standards, aligning with the right owners, and knowing when to say no to properties that don’t fit the brand. This conversation goes far beyond surface-level growth tactics and into what sustainable scale actually looks like. Get your free, personalized revenue report at FreewyldFoundry.com/report.

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Workshops

3 workshops

Blog Posts

9 articles
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Featured In & Press

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